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CQC Compliance · Done For You

Your outsourced
compliance
department.

We handle the registers, audits, and reporting that keep CQC off your back. You focus on running a great home. Stop spending weekends on paperwork.

Sunrise Care Home · Compliance Portal
Live
Overview
Dashboard
Risk Register
Action Plan
Reports
Exec Summary
Incident Log
Policy Updates
CQC Rating
RI
Improving trajectory
Open Risks
3
2 from last month
Actions Resolved
11/14
4 this month
Next Report
1 Apr
Board summary ready
Risk Register · 6 Month Trend
Oct
Nov
Dec
Jan
Feb
Mar
Action Plan Status
Completed
11
In Progress
2
Overdue
1
Emerging risk flagged: Medication administration pattern: trend identified over 3 months. Review recommended before next inspection window.
·CQC Compliance·Live Risk Registers·Inspection Readiness·Action Plan Tracking·Incident Pattern Analysis·Board-Ready Reporting·Policy Management·Regulatory Alerts·Outsourced Compliance·Care Home Specialists ·CQC Compliance·Live Risk Registers·Inspection Readiness·Action Plan Tracking·Incident Pattern Analysis·Board-Ready Reporting·Policy Management·Regulatory Alerts·Outsourced Compliance·Care Home Specialists
Our Mission

We believe great compliance isn't about ticking boxes. It's about giving care home teams the structure, visibility, and confidence to focus on what actually matters: the people in their care.

Keystone was built to be the infrastructure layer most care homes are missing. Not a one-off report. Not a generic template. A living compliance system that works alongside your team, month after month, year after year.

Specialist Focus
We work exclusively with UK care homes. CQC compliance is all we do, which means we do it better than any generalist consultant.
Continuous, Not One-Off
We don't hand you a report and leave. We maintain your compliance systems every month, evolving as CQC requirements do.
Partnership Over Consultancy
Think of us as a dedicated team member who knows your home inside out and keeps you ahead of what's coming.
Why Keystone

Stop treating compliance like a one-off project.

Unlike consultants who hand you a 40-page report and disappear, Keystone becomes your compliance infrastructure. Permanent, proactive, always on.

Always-On Compliance Portal

We build and maintain your compliance infrastructure in a live dashboard environment. Risk registers, action plans, and inspection prep. Always current. No new logins, no training required.

Pattern Analysis, Not Just Updates

We analyse your monthly incident data against current CQC trends and surface emerging risks 4–6 weeks before they become inspection concerns. Reactive is too late.

Board-Ready Reporting

Every month, a one-page branded compliance summary lands in your inbox. RAG status, open risks, resolved actions. We do the synthesis so you can present the results with confidence.

The Process

From vulnerable to inspection-ready in 30 days.

Structured onboarding, a fast-track baseline fix, then continuous expert oversight every single month.

01
Days 1–14

The Onboarding Audit

We audit your current compliance position, identify your biggest vulnerabilities, and build your custom portal in a live shared workspace. Includes a 90-minute strategic roadmap consultation.

02
Days 15–30

The Baseline Fix

We deliver your initial Risk Register and Action Plan framework, immediately resolving your most urgent regulatory gaps. You'll have a clear picture before the month is out.

03
Month 2 onwards

Continuous Oversight

Send us your raw data once a month: incident logs, supervision records. We process, analyse, update your live system, and deliver a monthly Executive Summary. Simple.

Your Compliance Portal · Live Snapshot
Live
Risk Register
Updated today · 3 open risks tracked
Action Plan Tracker
11/14 items resolved this quarter
Monthly Executive Summary
March 2026 · ready to share with board
Emerging Risk Flagged
Medication pattern · trend identified
Regulatory Change Alert
CQC Safe domain update · policies reviewed
What Managers Tell Us

The pressure of CQC compliance shouldn't fall on you alone.

Here's what care home professionals say after their first 90 days with Keystone.

"We always struggled to keep our risk registers current alongside daily care delivery. Keystone has given us the structure to finally stop firefighting and actually track our progress."

SM
Registered Manager
Care Home · Northern England

"After our RI rating, we needed a clear path forward but didn't have the internal hours to build it. Having external accountability each month keeps our heads above water."

JO
Home Manager
Care Home · Midlands

"Consultants give you a list of problems and leave. Keystone actually stays to help maintain the system. The visibility we now have at board level is completely different."

CD
Operations Director
Group Operator · South of England

Feedback is representative of experiences care home professionals share with us. Names and identifying details are not included.

Typical Results

From reactive firefighting to inspection-ready infrastructure.

What the first 90 days look like for a typical Requires Improvement home on our Standard tier.

Before Keystone — Month 0
Risk register last updated 6+ months ago, multiple outdated entries
No consistent action plan. Verbal agreements only, nothing tracked
Manager spending 10–15 hrs/week on compliance admin
No trend analysis. Surprises at inspection
Board has no visibility of compliance between inspections
After Keystone — Month 3
Live risk register updated monthly, colour-coded by urgency
Full action plan: every item assigned, dated, and evidenced
Manager reclaims 15+ hours/week for direct care oversight
Incident trends spotted 4–6 weeks before they become CQC concerns
Monthly board summary: one page, clear RAG status, no prep needed
15+
hours/week saved for the manager
Day 14
live portal delivered
Pricing

Invest in compliance infrastructure, not just advice.

Pricing is tailored to your home's size, bed count, and current CQC rating. You'll receive a personalised proposal on your discovery call.

Base
For Good-rated homes seeking peace of mind.
Full Onboarding & Baseline Audit included
Live Shared Compliance Portal (24/7 access)
Monthly Risk Register & Action Plan Maintenance
Monthly Board-Ready Executive Summary
Book a Discovery Call
Most Popular
Standard
For homes actively improving or RI-rated.
Everything in Base
Monthly Incident Pattern Analysis
Quarterly File Reviews (3–5 resident files)
Proactive Policy Update Service
Book a Discovery Call
Premium
For homes targeting Outstanding, pre-sale, or public sector contracts.
Everything in Standard
Monthly 1-hour Strategy Call with your consultant
Quarterly Deep-Dive Compliance Audit (written report)
Pre-Inspection Readiness Assessment when CQC announces
Public Sector & NHS Contract Compliance Support
Priority turnaround on urgent incidents & CQC correspondence
Book a Discovery Call

No hidden setup fees. Your full system build and onboarding is included in your first month.

Common Questions

Straight answers to the questions you're thinking.

Compliance is not a quick fix. We invest heavily in Month 1 to build your systems from scratch, bespoke to your home. The 6-month term ensures we have time to deliver the full value of continuous oversight, pattern analysis, and genuine strategic partnership. That's what you're paying for. Not a one-time deliverable.
That's fine. Software needs someone to run it, and managers are already stretched. Software is a tool. Keystone is the team that operates the compliance strategy behind that tool. We integrate with your existing systems rather than replacing them.
Within your first 30 days, you'll have a live Risk Register, a prioritised Action Plan, and a clear view of your compliance position. Most managers tell us they feel the pressure lift within the first two weeks. Simply from having someone else own the structure.
Onboarding includes a deep-dive compliance audit, a bespoke risk register build specific to your home's size, bed count, and CQC rating, and a 90-minute strategic roadmap consultation. All covered within your monthly fee. No separate setup charge.
Both. For single homes, we operate as your dedicated outsourced compliance function. For small group operators, we can manage compliance across multiple sites with a unified dashboard giving you portfolio-level oversight. Contact us to discuss multi-site pricing.
Connect With Us

We're building something the sector needs.

Follow our work, read our insights on CQC compliance, or reach out directly. We're always happy to talk to care home professionals. No agenda, just a conversation.

Ready to get started?

Your next CQC inspection is closer than you think.

Book a free 20-minute discovery call. We'll review your current rating, identify your biggest risks, and show you exactly what Keystone would do for your home. No obligation, no sales pressure.

Book Your Free Discovery Call →